Privacy Policy

1. Information We Collect

When you fill out an enquiry, callback, or "Book Site Visit" form on any of our Sites, we collect:

• Contact details — your name, phone number, and email address.
• Enquiry details — the configuration you're interested in (e.g. 2 BHK, 3 BHK), any message you type, and which project or page the enquiry came from.
• Technical information — the page URL you submitted from, and, where available, campaign information such as UTM source, medium and campaign parameters, so we understand which advertisement or listing brought you to us.

We do not knowingly collect financial information, government ID numbers, or sensitive personal data through our enquiry forms.

2. How We Use Your Information

• To respond to your enquiry and provide the price sheets, floor plans, brochures or site-visit scheduling you requested.
• To contact you by phone call, WhatsApp message, SMS, or email regarding the property you enquired about.
• To coordinate with the relevant developer (for example, Kumar Realty for Kumar Magnacity) so your enquiry reaches the right sales team.
• To measure which marketing channels and advertisements are effective, using aggregated, non-identifying campaign data.
• To maintain records of enquiries for our own internal customer relationship management.

3. Consent to Contact

Every enquiry form on our Sites requires you to affirmatively check a consent box before submission, confirming that you agree to be contacted via Call, WhatsApp, SMS, or Email regarding the property enquired about, and that you accept this Privacy Policy. We do not add you to any contact list without this explicit, opt-in consent at the point of submission.

If you no longer wish to be contacted, you can ask us to stop at any time — see Your Rights & Choices below.

4. Sharing With Developer Partners & Service Providers

As a real estate marketing and channel-partner agency, we share enquiry details with:

• Developer partners whose projects we market (for example, Kumar Realty for Kumar Magnacity), so their sales teams can follow up on your enquiry directly.
• Service providers who help us operate our Sites, such as website hosting, email delivery, and WhatsApp Business messaging providers, strictly to deliver the services described in this Policy.

We do not sell your personal information to third parties, and we do not share it with advertisers for their own independent marketing purposes.

5. Cookies & Tracking

Our Sites may use cookies and similar technologies (including Google Tag Manager and Google Ads conversion tracking) to understand how visitors use our pages and to measure the effectiveness of our advertising. This may include tracking when a "Thank You" confirmation is shown after a form submission, so we know an enquiry was successfully received. You can disable cookies in your browser settings, though some site features may not work as intended if you do.

6. Data Retention

We retain enquiry records for as long as reasonably necessary to respond to your enquiry, follow up on a potential purchase, and maintain business records, after which it is deleted or anonymized unless a longer retention period is required by law.

7. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

You may contact us at any time to:

• Request a copy of the personal information we hold about you.
• Ask us to correct inaccurate information.
• Withdraw your consent to be contacted and request deletion of your enquiry record.

To make any of these requests, email us at info@swayamrealty.in or call 99237 27242. We will respond within a reasonable timeframe.

9. Children's Privacy

Our Sites are intended for adults seeking real estate services and are not directed at children. We do not knowingly collect personal information from anyone under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page will reflect the most recent revision. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, reach out to: